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Information & Technology Services

Chillicothe Campus Information & Technology Services

OHIO Chillicothe Information and Technology Services team serves students, faculty and staff. The team maintains the computer and networking systems, compressed video and distance learning classrooms, and all audio/visual equipment on campus.

Getting Started on Campus

To help you get started, we've compiled some helpful tips and information about Wi-Fi on campus, the best browsers to use with OHIO systems, and how to download your own free copy of Microsoft Office 365. Additionally, we've compiled information about wired and wireless access on campus and detailed information about the operating systems and software available on campus computers.

Helpful Tips & Info

  • Eduroam is OHIO's preferred Wi-Fi for students, faculty, staff, emeriti, and sponsored guests. Anyone with a valid OHIO login or valid credentials from a  can access eduroam.
  • For accessing OHIO systems such as Canvas, Catmail, etc., use Google Chrome, Mozilla Firefox, or Microsoft Edge (All available for Mac OS & IOS). Safari and its interaction with University systems can be problematic.
  • Current students and staff are eligible for a free copy of Microsoft Office 365. The software can be installed from the "Checkerboard" located in the top left corner of the web version of Catmail.
    • For use with internet: PC, Mac & Chromebook users can access the web versions of Microsoft Office 365 from their web browser by going to , selecting the "Sign Into Your Account" box in the upper right corner of the screen, and signing in using your OHIO email address and password.
    • For use offline: Install Microsoft Office as previously described to use the applications with or without internet access.

Wired & Wireless Network Access

Wired Network Access

Our staff provides training and technical support for the NextGen wired and wireless computer network on the Chillicothe campus. All University computer equipment is registered and connected to this university-wide computer network, and connectivity is available in all buildings and many open and public spaces across campus. 

Wireless Network Access for Students

Students can connect personal computers, tablets, cell phones, or other wireless devices to the Eduroam wireless network using their current OHIO email address and password.

Guest Wireless Network Access

An open access, unencrypted, guest network is also available for individuals who do not have a valid login. To access the network, select wireless networks on your device and choose "OHIO University Guest." Open a web browser, agree to the terms of use on the displayed page, and your device will be joined. Agreeing to the "Terms of Use" is the only requirement for access.

Campus Computer Information & Software

Our classrooms, labs, public spaces, and offices are equipped with computer equipment. Each of the dedicated computer labs have specialized software installed to support the technologies taught in them.

  • PC Information: All computers at OHIO Chillicothe run Windows 10. These computers have the following software installed: Adobe Acrobat Reader DC; Audacity; Microsoft Office; Google Chrome; Microsoft Edge; Mozilla Firefox; IrfanView; Microsoft Photostory; Windows Moviemaker; Windows Media Player; VLC Media Player; Real Player Lite; Microsoft SCEP Managed; SPSS (Installed in computer labs, Stevenson 19, and the Learning Commons).
  • Mac Information: There are also Mac computers on campus running the latest operating system. These computers have the following software installed: Adobe Acrobat Reader DC; Adobe Creative Suite; Microsoft Office; Google Chrome; Microsoft Edge; Mozilla Firefox; Safari; Windows Media Player; iPhoto; QuickTime; VLC Media Player and Microsoft SCEP Managed.

Contact the Help Desk

Located in the Stevenson Center, just inside the main entrance, the Help Desk is your one-stop resource for assistance with computer, audio/visual and instructional support requests, issues and training. If you are unable to visit the Help Desk, you can also to request assistance for issues on campus.

Help Desk Hours: M-F, 9 a.m.-5p.m.
Ph: 740.774.7212
Ph: 740.774.6079 
Email: OUC-HelpDesk@ohio.edu

For additional support, you can also contact the OHIO Athens IT Service desk at 740.593.1222 or access resources on the Office of Information Technology website.

Information and Support

  • OULN Support


    Our staff provides training and technical support for the ÌìÌÃÄñÏÈÉú Learning Network (OULN) classrooms, which link the Chillicothe Campus to the other regional campuses and the Athens campus. These rooms are also used for video conferencing and meetings inside/outside OHIO. 

  • Classroom & Specialized Equipment


    All classrooms on the ÌìÌÃÄñÏÈÉú Chillicothe Campus are equipped with screens or projection surface, video projectors and a multimedia instructor cart. Additional equipment, such as mobile laptop instructional carts and video conferencing carts, webcams, microphones, etc. are available upon request. Review classroom equipment operating information or request specialized equipment.

  • Acceptable Use Policy & Procedure


    The Acceptable Usage policy provides guidance and establishes expectations for members of the University community as they use OHIO's information technology resources. Review the policy to learn more.

Printing On Campus

Our staff supports the color and black and white copiers located in all buildings across the campus. Copiers are located in office common areas, computer labs, and the Quinn Library.

ÌìÌÃÄñÏÈÉú's regional campuses use the Pharos Pay-to-Print system to manage and collect payment for printing services. Student and public Pay-to-print services are located in the Quinn Library.

Pay-to-Print

ÌìÌÃÄñÏÈÉú's regional campuses use the Pharos Pay-to-Print system to manage and collect payment for printing services.

Print jobs sent to one of the library copiers will not be released until payment is made using BobCat Cash which has been previously added to a student OHIO ID or public patron print card. Print jobs sent to a copier but not released at the device are not charged to the Bobcat Cash eAccount and are automatically deleted after six hours.

  • Bobcat Cash deposits can be made using (credit card), via eAccounts Mobile (Apple Pay), via the student's (credit card or eCheck), via a Student Accounts Authorized User Portal (credit card or eCheck),
  • Public patron print cards are available free of charge from the Quinn Library circulation desk and Bobcat Cash can be added using the .
  • Bobcat Cash can be added to a public patron print card anonymously or by first the card to yourself and then adding funds. To make an anonymous deposit, select the "Make An Anonymous Deposit" button at the bottom of the
  • the card will allow you to manage your account, monitor activity, and provide the ability to cancel a lost or stolen card and transfer existing BobCat Cash to a replacement

Mobile Printing

You can also use mobile printing to send many types of documents to copiers in the Quinn Library. You can visit to upload documents directly to your print queue. Mobile printing supports several common file formats and works best with documents that are of relatively small file size and where you don’t need to customize the orientation and layout.

Printing Refunds

If your released print job did not print, you may not have been charged for it. Log into eAccounts at to review your charges. After logging in, click on the ‘Bobcat Cash’ box and your recent transaction history will be displayed.

Refund requests must be submitted within 48 hours of experiencing the printing problem. If it is determined that you are owed a refund, the refund will be applied to your Bobcat Cash account, and you will receive an e-mail when your refund has been applied to your Bobcat Cash account

Need a refund? Please complete the online .

Instructor Printing Resources & Locations

Available in the Central Processing Center - Bennett Hall 217

  • Black and white and color high-volume printers/photocopiers, large format poster printer, paper cutter, and comb book-binding machine.

Additional copiers for faculty and staff printing:

  • Bennett Hall 225-247 Hallway
  • Bennett Hall 265
  • Bennett Hall 259
  • Technology & Business Development Center 100 Hallway

Computer Security & Phishing

Phishing is the act of sending a fraudulent message, claiming to come from someone you know or trust, that requests personal information from you to be used for malicious purposes. Learn more about phishing and how to protect yourself against scams and cyber attacks, and view a list of current phishing scams, through the ÌìÌÃÄñÏÈÉú Information Security Office and the Phish Bowl website.

Information Security at OHIO

Phish Bowl

One person helps another person who is working on a computer.

Open Labs and Group Collaboration Rooms

We provide open labs for students and faculty, dedicated space for adjunct faculty members, computer access common areas, and semi-private group collaboration rooms in the Stevenson Center Learning Commons, which are open to everyone unless otherwise reserved. 

Reserve a Semi-Private Group Collaboration Room

Students, faculty ans staff can reserve semi-private group collaboration rooms for a maximum of two hours. Rooms that are reserved but not not occupied within 15 minutes of the reservation are available for use on a first-come, first-served basis. 

To make a reservation, contact the Computer Help Desk by phone or email.

Computer Lab & Study Room Locations

  • Location: Stevenson Center - Learning Commons
    • (4) PCs, public access computers with pay-to-print (B&W and Color)
    • (1) Mac computer, public access computers with pay-to-print (B&W and Color)
    • (5) Private study and group meeting rooms, (3) with networked computers and pay-to-print (B&W and Color)
    • These rooms can be reserved at the Help Desk
  • Location: Stevenson Center - Quinn Library
    • (18) PCs, public access computers with pay-to-print (B&W & Color)
    • (2) Private study and group meeting rooms
    • These rooms can be reserved at the Library Circulation Desk and are on a first come, fist served basis
  • Location: Stevenson Center Room 19*
    • (20) PCs, public access computers with pay-to-print (B&W & Color)
  • Location: Technology & Business Development Center 146
    • (12) PCs, OHIO UNIVERSITY STUDENT ONLY access, a complete suite of software and internet access with No printing capability
    • Hours of Operation – Available when the building is open
  • Location: Bennett Hall 259 - Adjunct Faculty Office
    • (8) PCs, standard office software bundle
    • (1) Apple iMac, standard office software bundle
    • Xerox C405 duplexing work group copier/printer
  • Location: Child Development & Family Services Center 116 - Adjunct Faculty Office
    • (1) PCs, standard office software bundle
    • Xerox C405 duplexing work group copier/printer

OHIO Chillicothe also provides dedicated Mac & PC instructional computer classrooms.

  • Location: Bennett Hall 271
    • PC Instructional Computer Classroom
  • Location: Bennett Hall 272
    • PC Instructional Computer Classroom
  • Location: Bennett Hall 273
    • PC Instructional Computer Classroom
  • Location: Stevenson Center 019
    • PC Instructional Computer Classroom (Reservation Required)