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3.3. PCard Pickup and Activating Card

The pcard administrator will order a new card upon receiving a card application. Generally, these cards arrive within five to seven business days; the bank mails all payment cards directly to Accounts Payable.

When the card arrives, the pcard administrator will contact the cardholder to arrange pickup.

  • Athens campus cardholders must pick up cards in person in the Accounts Payable office (photo identification is required).
  • Cardholders from other campuses and locations may arrange, with Accounts Payable, to have another employee pick up the card (photo identification is required) or may elect to have cards delivered to their campus business office.
  • Remote cardholders may have cards mailed to their home addresses with CFAO approval. To request a card be mailed to a home address, the CFAO should indicate in the ticket with the application that they are authorizing mailing of the card and providing a department account to charge shipping costs.
  • Anyone who picks up a payment card must sign and show the identification to the staff person

Once the cardholder receives their new card:

  • Cardholders are strongly encouraged to activate their card through Global Card Access using the instructions provided on the Finance website (apply-activate). During the activation process it will be necessary to provide the 16-digit card number, expiration date and security code on card, and a verification ID. For employees, the verification ID is eight characters-OU followed by your six digit employee ID (ex: OU123456). For non-employees, the verification ID will be established at the time of pickup.
    • Global Card Access allows the user to set up their 4-digit PIN which will be required when making a transaction at many merchants. (Some merchants require the PIN to be entered twice to account for the transaction and the tax exemption)
    • See Global Card Access webpage for more information about updating PIN and customizing alert preferences.
    • Global Card Access also has a smartphone app that allows you to view recent transactions, along with your credit limit and available balance.
  • Although we know that activating by phone is an option, using the instructions above will allow users to set up their PIN, update their mobile number to receive alerts, check their credit limit, and see activity on their account.