天堂鸟先生

Revised and Approved by Faculty October 2023

The primary role of the Student Conflict Resolution Committee (SCRC) is to attempt to resolve a student鈥檚 conflict with a faculty or staff member by bringing together the parties involved in the conflict. A conflict may include a student disagreeing with an assignment grade, instructor judgment of a student鈥檚 class behavior, or changing course requirements without communication
with the class. If a resolution of the conflict cannot be reached by the parties themselves with the assistance of the SCRC Chair, the SCRC will then hear both sides of the issue and send a report to the HSLS Director outlining the conflict, the response of any involved faculty/staff person, and the SCRC鈥檚 suggestions for the resolution of the conflict. If the HSLS Director is unable to resolve the conflict to the satisfaction of the student, the Chair will turn over the committee report to the Dean of the College of Health Sciences and Professions for continues pursuit and eventual resolution of the conflict. Otherwise, all records will be kept on file with the HSLS Director.

A copy of this document shall be on display by the student organization mailboxes at the end of the hallway from the HSLS entrance, included in the graduate student orientation packer, and distributed in a mass mailing to all HSLS undergraduate and graduate students at the start of each school year. A copy may also be requested from the HSLS office.

Procedures for Committee Formation

The SCRC will be a standing committee in the Department of Hearing, Speech and Language Sciences. The HSLS Director shall appoint a faculty member as Chair of the SCRC with the recommendation that the SCRC Chair be a tenured faculty member. Two additional faculty members shall also be appointed as SCRC members at the beginning of each academic year with one member of the committee selected from the clinical faculty.

Three student members of the SCRC shall be elected from the HSLS student body at the beginning of fall semester for a one year term.

1. One undergraduate member shall be elected annually.
2. Three graduate students (PhD, MA, AuD) will serve on the committee with the PhD student being at least a second year student, the MA student a first-year student, and the AuD student being a second-year student.

Procedures for Selecting Student Representatives

1. Undergraduate representative selection procedure
   1. All the student organization Presidents will be sent an email asking their organization to put forth the name of one of their members. In the event one student is nominated two or more times with no ties, that student will automatically serve as the undergraduate representative. In the event no student is nominated more than once or there is a tie amongst those nominated more than once, all the nominees shall be voted on via an electronic survey (e.g., Qualtrics) that shall be sent to all HSLS undergraduate students
2. MA and AuD student selection procedure
   1. The SCRC chair will email all 1st year MA students and 2nd year AuD students asking for volunteers to serve on the committee. If more than one MA and AuD student expresses interest, separate Qualtrics surveys will be sent out asking students to select one student.
3. PhD student representative procedure
   1. The SCRC chair will email all 2nd and 3rd year PhD students asking for a volunteer to serve on the committee. If more than one student expresses interest, a Qualtrics survey will be sent out asking students to select one student.

The results of SCRC elections will be announced to students via mass email and will be on display by the student organization mailboxes at the end of the hallway from the HSLS entrance, and the HSLS website. Four of the six members shall constitute a quorum with a majority vote of the members present required to pass a motion.

Procedures for Student Conflict

Initial Procedures

1. A student may bring a conflict before the committee by verbally contacting any member of the SCRC. The SCRC member contacted shall inform the SCRC Chair of the conflict. However, if the student conflict is with the SCRC Chair, the committee member shall inform the HSLS Director who will appoint a new SCRC Chair for the purposes of resolving that specific student conflict with the stipulation that three faculty or staff members shall be on the committee.
2. The SCRC Chair shall then meet with the student in confidence to discuss the conflict.
3. After hearing the conflict, the SCRC Chair shall decide if the student should attempt to resolve the conflict by meeting with the individual involved, or in cases where this is deemed inappropriate (e.g., sexual harassment), the SCRC Chair will contact the appropriate university personnel regarding the issue and inform the HSLS Director of this action.
4. If the conflict involved a dispute of a course grade, the student will be advised to follow the OU 鈥淕rade Appeals鈥� policy in the student handbook.
5. If the conflict involved on-campus employment, the student will be advised to follow the procedures in the Student Employment Policy (20.110) of the 天堂鸟先生 Policy and Procedures Manual.

Secondary Procedures

1. If the student is unable to resolve the conflict after meeting with the involved faculty/staff member, or if the student is unwilling to meet with the faculty/staff member, the SCRC Chair will meet with the faculty member to hear their side of the story.
2. The SCRC Chair will then invite the student to submit a written document to the SCRC stating the nature of the conflict. This document will be shared with the faculty or staff member involved. Unless a written document is submitted by the student, no further action may be taken by the committee to resolve the conflict.
3. Once the written document is submitted by a student, if the conflict is with a faculty member who is on the committee, the SCRC Chair will ask the HSLS Director to appoint a new committee member for the purposes of resolving that specific student conflict.
4. The student will also be invited to address the full committee with the conflict. If the student chooses to address the committee, the Chair with convene a full SCRC meeting so that the student can explain the conflict. After the student鈥檚 presentation, the student will leave the meeting and the faculty/staff member will be given an opportunity to address the committee regarding the conflict.
5. Following the presentation of both sides of the issue, the SCRC will discuss the conflict and if possible, propose a suggested method to resolve the issue.
6. The SCRC Chair will then draft a report outlining the student鈥檚 conflict and the response of the faculty or staff person. The report will also include the suggestions made by the SCRC for resolving the conflict.
7. The report will be reviewed by the committee and changes will be made as deemed appropriately by the SCRC Chair based on committee input. The final report must be read and approved by all SCRC committee members.
8. The report will then be forwarded to the HSLS Director for their action to achieve resolution of the conflict (if the conflict involved the HSLS Director, the SCRC Chair will submit the report to the Dean, College of Health Sciences and Professions).
9. If the conflict is not resolved to the student鈥檚 satisfaction following the HSLS Director鈥檚 efforts, the SCRC will turn over the report to the Dean, College of Health Sciences and Professions for continued pursuit and eventual resolution of the conflict.

Students may also contact the Council of Academic Accreditation in Audiology and Speech-Language Pathology (CAA) to file a complaint. The CAA is the accreditation body for training programs in Audiology and Speech-Language Pathology. Submit complaints to:

Chair, Council on Academic Accreditation in Audiology and Speech-Language Pathology
American Speech-Language-Hearing Association
2200 Research Boulevard, #310
Rockville, MD 20850